Support Overview

Ixia’s industry-best products are backed by our industry-leading expertise. Our comprehensive product support does more than ensure uptime – it ensures a competitive edge. The Ixia support team partners with customers to:

  • Avoid downtime and keep schedules on track
  • Implement according to industry specifications
  • Develop best practices to meet individual needs and objectives
  • Maximize efficiency and reduce operating expenses
  • Protect and maximize investments in test and visibility

In addition to above, Ixia customers registering for the secure area access to the Support Site will also be able to view and download our product Security Advisories.

Users are also able to subscribe Ixia’s RSS feed to be notified when new Security Advisories are published. 

Access to the secure area is available for all customers, regardless of warranty entitlement status.  On the User Account form, click on ‘Apply to be a Customer’ and provide your Serial or Registration Number.