Lora O'Haver
Senior Solutions Marketing Manager

Know What You Don’t Know Before You Need To

July 27, 2016 by Lora O'Haver

The other morning, on my way to the airport, I had an interesting conversation with my Uber driver. He asked, “Would you rather know about something awful that was going to happen, or not know until you had to deal with it?” Apparently, skipping the awful something was not an option. As a habitual worrier, I naturally chose to know. I would hope that most of us in technology—especially those responsible for corporate and network security—would choose that answer, too.

It turns out, however, that only 49 percent conduct a risk threat assessment, according to the PwC Global State of Security Survey. The fact is that testing networks and devices before deployment is not just a dress rehearsal. It’s also an important step in the DevOps cycle. Testing helps catch significant bugs that can become major security risks. It also helps identify issues that challenge customers' quality of experience and ultimately, corporate reputations. Throw virtualization and cloud migration into the mix, and the challenges become even more complex.

In fact, according to Protiviti’s “2015 IT Priorities Survey,” 86 percent of those surveyed (more than 1,000 respondents including CIOs, IT vice presidents, and IT directors) labeled virtualization a “significant priority.” The next highest priorities were security related.

At Ixia, we are constantly seeing significant customer benefits from those who take testing seriously. For instance, businesses might initially choose to test before deployment merely to protect themselves. However, they end up seeing that critical information obtained through validation can help shave time off their development lifecycles. Not only that, they’re also able to spot inefficiencies and avert potential network performance crises. These types of benefits end up delivering real return on investment.

In the case of service providers, for example, realistic testing can uncover the kinds of issues that directly tie to customer churn. By being able to identify and resolve such problems in advance, they’re able to head off the revenue loss associated with customers jumping ship. And, when they’re able to identify issues fast and resolve them quickly in the dev cycle, they’re able to speed up their development, as well as time to market. More specifically, trimming just three months off the development timeline can amount to tens of millions of dollars for a communications service provider with five to 10 million subscribers.

To learn more about virtualization testing and its benefits, read this white paper.