Privacy Policy

This privacy policy describes the privacy practices of Ixia and its worldwide affiliates and subsidiaries (collectively referred to as “Ixia,” “our,” or “we”), with respect to Personal Data or other information that has been obtained by Ixia through our websites or any other way (the “Privacy Policy”). Ixia is committed to protecting your privacy and we want to ensure that you understand what we collect from or about you, how we use it and the safeguards we have in place designed to protect it.

This Privacy Policy may change from time to time, so please check back periodically.

Data Collection

“Personal Data" may include your name, addresses, telephone number, email addresses, user name, password, and other specific information such as your organization’s employees or contacts at your customers, partners and/or suppliers.  In addition to information we receive from you, we receive information from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.

Each Ixia website has a specific purpose and has its own characteristics. If additional Personal Data collections are necessary for a specific Ixia website, you will be so informed on the website.

Use of Personal Data

The following paragraphs describe how Ixia may use your Personal Data.

Fulfilling your Request

If you request something from Ixia, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, Ixia's business partners, financial institutions, shipping companies, or customs authorities involved in fulfilling your request.

Website use

We may use information we collect about you to improve the content of our websites and provide you with a personalized experience on our websites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Ixia websites can include hyperlinks to third party websites. Ixia does not control these websites and thus may not be held responsible for their practices relating to the confidentiality and security of your Personal Data. We invite you to review those websites' privacy policies before using them or providing them with your Personal Data.

Providing Technical Support

We may use your Personal Data to provide support for products or services you have obtained from us, such as notifying you of a product update or fix.

Marketing

The information you provide to Ixia, as well as the information we have collected about you indirectly through third parties, may be used by Ixia for marketing purposes. If such information includes your email address, postal address or telephone number, you may receive periodic emails, postal mailings or telephone contact from us with information on new Ixia products and services, Ixia upcoming events or other Ixia marketing information.

Information of Business Partners

If you represent an Ixia business partner (including a customer, supplier, etc.), we may use information provided to Ixia to administer and develop our business relationship with you, the business partner you represent, and Ixia business partners generally. We may also contact you as part of customer satisfaction surveys or for market research purposes, as well as use the information in connection with entering into or performing transactions with you, unless you have told us not to.

Cookies and Other Technologies

See our Cookie Policy

Recipients of your Personal Data

Ixia may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract Ixia enters into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

 

Ixia may also disclose your personal information to third parties:

  • In the event that Ixia sells or buys any business or assets, in which case Ixia may disclose your Personal Data to the prospective seller or buyer of such business or assets.
  • If Ixia or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.
  • If Ixia is under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Ixia, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Sharing of and International Transfers of Personal Data

Ixia is a global company with business processes, management structures and technical systems that cross borders. Ixia may transfer your Personal Data within the company and in particular to the United States, or to its external partners located outside of your home country.

We do not sell or lease your Personal Data. However, circumstances may arise where, whether for strategic or other business reasons, Ixia decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of Personal Data to prospective or actual purchasers, or the receipt of such information from sellers.

Personal Data Security

Ixia has established measures to help keep the confidentiality, safety and integrity of its systems containing your Personal Data.

Ixia implements physical, administrative and technical safeguards to help us protect your Personal Data from unauthorized access, use and disclosure.

Contacting Us

If you have a question about this Privacy Policy or Ixia's handling of your information, we can be reached via e-mail at contact_us@ixiacom.com or by telephone at 1-818-871-1800.  You can also contact us at: Ixia, 26601 W. Agoura Rd., Calabasas, CA 91302 U.S.A.

If you do not wish to receive Ixia marketing correspondence or contact, please let us know by using the unsubscribe link in any email that you receive from us.

Privacy Policy Amendments

This Privacy Policy is effective as of December 5, 2016.

Any amendments will be posted at this URL and will be effective when posted.