Privacy Policy

This privacy policy describes the privacy practices of Ixia and its worldwide affiliates and subsidiaries (collectively referred to as “Ixia,” “our,” or “we”), with respect to Personal Data or other information that has been obtained by Ixia through our websites or any other way (the “Privacy Policy”). Ixia is committed to protecting your privacy and we want to ensure that you understand what we collect from or about you, how we use it and the safeguards we have in place designed to protect it.

This Privacy Policy may change from time to time, so please check back periodically.

Data Collection

“Personal Data" may include your name, addresses, telephone number, email addresses, user name, password, and other specific information such as your organization’s employees or contacts at your customers, partners and/or suppliers.  In addition to information we receive from you, we receive information from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.

Each Ixia website has a specific purpose and has its own characteristics. If additional Personal Data collections are necessary for a specific Ixia website, you will be so informed on the website.

Use of Personal Data

The following paragraphs describe how Ixia may use your Personal Data.

Fulfilling your Request

If you request something from Ixia, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, Ixia's business partners, financial institutions, shipping companies, or customs authorities involved in fulfilling your request.

Website use

We may use information we collect about you to improve the content of our websites and provide you with a personalized experience on our websites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Ixia websites can include hyperlinks to third party websites. Ixia does not control these websites and thus may not be held responsible for their practices relating to the confidentiality and security of your Personal Data. We invite you to review those websites' privacy policies before using them or providing them with your Personal Data.

Providing Technical Support

We may use your Personal Data to provide support for products or services you have obtained from us, such as notifying you of a product update or fix.

Marketing

The information you provide to Ixia, as well as the information we have collected about you indirectly through third parties, may be used by Ixia for marketing purposes. If such information includes your email address, postal address or telephone number, you may receive periodic emails, postal mailings or telephone contact from us with information on new Ixia products and services, Ixia upcoming events or other Ixia marketing information.

Information of Business Partners

If you represent an Ixia business partner (including a customer, supplier, etc.), we may use information provided to Ixia to administer and develop our business relationship with you, the business partner you represent, and Ixia business partners generally. We may also contact you as part of customer satisfaction surveys or for market research purposes, as well as use the information in connection with entering into or performing transactions with you, unless you have told us not to.

Recipients of your Personal Data

Ixia may share your information with selected third parties including:

  • Business partners, customers, suppliers and sub-contractors for the performance of any contract Ixia enters into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.

Ixia may also disclose your personal information to third parties:

  • In the event that Ixia sells or buys any business or assets, in which case Ixia may disclose your Personal Data to the prospective seller or buyer of such business or assets.
  • If Ixia or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.
  • If Ixia is under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Ixia, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To provide information and services to our customers.This includes reporting to customers that license Ixia products information about the individuals that they authorize to utilize their licenses, as well as those individuals’ usage patterns.

Sharing of and International Transfers of Personal Data

Ixia is a global company with business processes, management structures and technical systems that cross borders. Ixia may transfer your Personal Data within the company and in particular to the United States, or to its external partners located outside of your home country.

We do not sell or lease your Personal Data. However, circumstances may arise where, whether for strategic or other business reasons, Ixia decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of Personal Data to prospective or actual purchasers, or the receipt of such information from sellers.

Personal Data Security

Ixia has established measures to help keep the confidentiality, safety and integrity of its systems containing your Personal Data. Ixia implements physical, administrative and technical safeguards to help us protect your Personal Data from unauthorized access, use and disclosure.

Contacting Us

If you have a question about this Privacy Policy or Ixia's handling of your information, we can be reached via e-mail at contact_us@ixiacom.com or by telephone at 1-818-871-1800.  You can also contact us at: Ixia, 26601 W. Agoura Rd., Calabasas, CA 91302 U.S.A.

If you do not wish to receive Ixia marketing correspondence or contact, please let us know by using the unsubscribe link in any email that you receive from us.

Use of Cookies and Other Technologies on Ixia Websites

This policy applies to the use of cookies and other technologies on corporate websites published by Ixia and its affiliates and subsidiaries (collectively referred to as “Ixia,” “our,” or “we”).  We use cookies and other technologies to ensure everyone who visits Ixia’s websites have the best possible experience.   If you do not accept the use of these cookies, you may disable them by changing your browser settings so that cookies cannot be placed on your computer or mobile device.  Please be aware that because cookies are used throughout our sites, disabling them may prevent certain parts of the sites from operating optimally or as intended or you may not be able to access all or parts of our site.

A cookie is a small text file that a website saves on your computer or mobile device when you visit a site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies cannot be used to run programs or deliver viruses to your computer.

We use two types of cookies:  persistent cookies and session cookies.  A persistent cookie helps us recognize you as an existing user, so it’s easier to return to our sites.  A persistent cookie stays in your browser and will be read by us when you return to one of our sites.  Persistent cookies will expire after one year.  Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

Purpose of Cookies

Our sites use cookies to record data and provide analytics on your use of our sites, such as the pages you have accessed, the date and time of access, and other tracking information.  We also use 3rd party remarketing cookies, including the Google Adwords tracking cookie.  This means we will continue to show ads to you across the internet, including on the Google Content Network.  The remarketing cookies are used to say “This person visited this page, so show them ads relating to that page.” 

The cookie-related information is not used to identify you personally. These cookies are not used for any purpose other than those described here.

You may opt out of Google’s use of the cookies by visiting Google’s Ads Settings.  You may also opt out of certain other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

 For more information on cookies, see http://www.allaboutcookies.org/.

What is Do Not Track (DNT)?

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to date. As such, Ixia does not use "do not track" signals.

Privacy Policy Amendments

Any amendments the Privacy and/or Cookie Policy will be posted at this URL and will be effective when posted.  This Policy was last updated on June 27, 2017.