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World-Class Support for World-Class Performance
Consistently earning customer satisfaction ratings above 95%, our Global Test Solution Support ensure you get the highest caliber of post‑sales support. Along with deep product knowledge, our worldwide team of support engineers possess sought‑after industry certifications and come from a diverse background of engineering disciplines; product development, QA, product marketing, and technical sales.
With major support centers in North America, Europe and Asia, we’re there when you need us with the know‑how needed to maximize productivity while minimizing disruptions and avoiding downtime. Keysight’s Technical Support experts will even debug on‑site, at our costs, if we determine it’s required.
The Support team provides:
• Fast, expert help featuring rapid response and problem resolution
• Unrivaled “how-to” expertise that optimizes ramp‑up, configuration, automation, debugging, and ongoing changes
• Full-service hardware repair and rapid interchange of fieldreplaceable modules
• Immediate access to the latest software releases including new features, enhancements, and patches
• Fast, easy online access to a extensive library of support materials, product documentation, release notes, test methodologies, and license management
• Hands-on assistance and local field support provided by regional Technical Assistance Centers (TACs) and local engineering teams.
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