EMA Report on Managing Service Quality at the Network Edge


Managing Service Quality at the Network Edge

As enterprises shift more of their operations to branch and remote locations, network teams must ensure performance monitoring is extended to the network edge. Too frequently, traffic at the edge goes unmonitored until a problem is reported. At that point the operations team must deal with the complexity and cost of isolating an issue about which they have very little information.

This report, by Enterprise Management Associates Analyst Shamus McGillicuddy, examines the challenges associated with conducting comprehensive and cost-effective monitoring at the network edge. New solutions for effective and cost-efficient edge monitoring help the enterprise optimize service quality and improve the end-user experience.